The first 24/7 Health Call Centre launched in Uganda

Post adapted from HIFA2015

The Medical Concierge Group Limited (TMCG) has launched the first ever 24/7 Health Call centre in Uganda offering a whole new medical experience. At a regular calling rate any health–seeking person in Uganda can access doctor consultations, ambulance services, clinic references. At the Health Call centre, anyone can access a trained and licensed Doctor, Pharmacist and other health professionals at any time.

TMCG Managing Director and the first beneficiary of the Warid Youth Entrepreneur Fund, Dr. Davis Musinguzi said he has partnered with a group of other dynamic Doctors and entrepreneurs to form The Medical Concierge Group (TMCG), a consortium of innovative ventures in the health care industry.

 “TMC Call centre offers a significantly different experience to anyone nationwide by providing immediate quality health care attention, making health care services accessible and affordable by phone call, SMS, Video Chat and Social Media…” explained Dr. Musinguzi.

The TMC Call Centre is currently located at Plot 1390, Nabunya Road, Rubaga. This is where callers advised to have physical medical assistance can walk in if they so wish or be referred to where they can access similar services in the public or private health system.

The Ministry of Health is promoting e-health to ensure that government and our partners obtain value in innovations in this digital age.”

The Medical Concierge Group’s commitment to promote access to health services to all Ugandans was demonstrated through their recently concluded annual Medical Camp for Street Children. Over 500 children received free health services, food and new sets of clothes on the day.

For more information, contact:

Dr. Davis Musinguzi, Managing Director, The Medical Concierge Group,, + 256 792 603115


Chipo Msengezi, ITOCA

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2 Responses to The first 24/7 Health Call Centre launched in Uganda

  1. Onen Walter Yagos says:

    This is a wonderful innovation in Health. At least in Uganda 4 out of 10 possess mobile phones which they can use to interact with the call center on health issues. For Northern Uganda which has inadequate doctors and health consultants, this innovation will bridge the gaps since people will be help even when they are in remote location. My question is: how can we spread the good news to the local people in the villages?



  2. Elsa Cain says:

    Congrats! We provide A Medical Information Center which is just a call away. We understand the patient’s prospect and provide them with the complete solution. Thanks.

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